In this section, we'll look at the pros and cons of destination management careers—as described by a professional; Jennifer Miller, Partner and President, ACCESS Destination Services.
Jennifer Miller, DMCP, is a Partner of ACCESS Destination Services and President of its offices in San Diego, Los Angeles, Las Vegas, and Arizona. Founded in 1970, ACCESS is one of the most recognized destination management and event production companies with 14 offices throughout North America.
After studying travel & tourism at San Diego State University, Jennifer began her career in the hospitality industry as a meeting planner/account executive for a local incentive travel firm working predominantly in the banking and financial sector. In 2000, she joined ACCESS San Diego as a Program Manager working on meetings, special events and incentive travel programs for Fortune 100 companies such as Microsoft, Exxon Mobil, Toyota, and AT&T. Then, as Director of Operations, she managed a team of program managers and was responsible for all client program operations and key account management. In 2004, Jennifer was promoted to General Manager of the San Diego office. By 2010, her leadership role was expanded to include the Los Angeles, Arizona and Las Vegas ACCESS offices. Jennifer became a Partner in 2013, and was then promoted to the role of President in early 2014.